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Returns & Refund Policy

At Yellowstone Jacketco, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be instances where you need to return a product. Please read our return policy carefully to ensure a smooth process:

Returns:

We accept returns for defective products only. If you receive a defective item, please contact us within 3 days of receiving your order to initiate the return process. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges:

Unfortunately, we do not accept exchanges at this time. If you would like to exchange a defective item for the same one, please contact us to initiate the return process as outlined above.

Return Process:

To initiate a return, please contact our customer service team at info@yellowstonejacketco.com with your order number and details of the defect. Once your return is approved, we will provide you with instructions on how to proceed. Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

  • We don’t offer any type of refund or return after the package is under the shipping and delivery process.
  • We also dont offer return or refund if there is any type of size issue, Before placing order please check out the size chart.

ORDER CANCELLATION:

The demand for cancellation of your order will be only accepted upon the conditions stated under:

  • A full refund will be offered if you cancel right away within 12 hours of placing your order.
  • A 20% reduction from the total amount due will be made for cancellations made within three days.
  • A 30% reduction from the total amount due will be made for cancellations made within 7 days.
  • If a request for cancellation is made more than 7 days after the order was placed, it will not be granted.

We don’t offer any type of refund or return after the package is under the shipping and delivery process.

Contact us:

If you have any questions or comments about our Terms and Conditions, please get in touch with us at: info@yellowstonejacketco.com 

CONTACT US:

Email: info@yellowstonejacketco.com

Mobile: +13523895198

OUR ADDRESS:

47 W 13th St, New York, NY 10011, United States

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