Return & Refund Policy

At YSJ (Yellowstone Jacket Co), customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

Returns:

  • We accept returns within 14 days of delivery.

  • The item must be unused, unworn, and in original packaging.

  • To initiate a return, please contact us at info@yellowstonejacketco.com with your order number and reason for return.

Return Window:

You can request a return within 14 days of receiving your order.

Non-returnable items:

  • Customized or personalized jackets are non-refundable unless they arrive damaged or defective.

Refunds:

  • Once your return is received and inspected, we’ll notify you via email.

  • If approved, the refund will be processed to your original method of payment within 7–10 business days.

  • Shipping charges are non-refundable.

Return Shipping:

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

For assistance, email us at info@yellowstonejacketco.com.