Return & Refund Policy
At YSJ (Yellowstone Jacket Co), customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.
Returns:
We accept returns within 14 days of delivery.
The item must be unused, unworn, and in original packaging.
To initiate a return, please contact us at info@yellowstonejacketco.com with your order number and reason for return.
Return Window:
You can request a return within 14 days of receiving your order.
Non-returnable items:
Customized or personalized jackets are non-refundable unless they arrive damaged or defective.
Refunds:
Once your return is received and inspected, we’ll notify you via email.
If approved, the refund will be processed to your original method of payment within 7–10 business days.
Shipping charges are non-refundable.
Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect.
For assistance, email us at info@yellowstonejacketco.com.